Responsible Gaming
at 10bdt
At 10bdt, we believe that gambling should always be an enjoyable form of entertainment — never a source of stress, debt, or harm. We provide every player in Bangladesh with the tools, information, and support they need to stay in control.
Gaming Should Always Feel Good
10bdt is dedicated to maintaining an environment where every player in Bangladesh can enjoy betting and casino games safely, within their own personal limits.
Every 10bdt account comes with a full suite of built-in player protection features. Our responsible gaming policy is not an afterthought — it is embedded into every layer of our platform design, from account registration to daily gameplay.
10bdt enforces a strict minimum age of 21 years for all players. Every new account is subject to identity verification during the KYC process. We will never knowingly allow underage individuals to open or operate an account on our platform.
Set daily, weekly, or monthly deposit limits directly from your 10bdt account settings. Once a limit is applied, it takes effect immediately and cannot be raised without a mandatory 7-day cooling-off period to prevent impulsive decisions.
10bdt can send you a session time alert after a period of continuous play that you define. Taking regular breaks is one of the most effective ways to maintain perspective and keep gambling a fun, low-pressure activity rather than a compulsive habit.
Need a short break from gambling? Activate a temporary time-out period of 24 hours, 48 hours, one week, or one month. During a time-out, your account is suspended and you will not receive any promotional communications from 10bdt.
If you feel that a short break is not enough, you can request a full self-exclusion from 10bdt for a minimum of 6 months or permanently. Self-exclusion is free, confidential, and processed within 24 hours of your request being received by our team.
Your Responsible Gaming Toolkit
Every 10bdt player has free, immediate access to a set of account management tools designed to keep your gambling experience within healthy boundaries. All tools are available around the clock and can be activated without contacting support.
We encourage all players — whether they consider themselves at risk or not — to explore these controls and set at least one limit when they register. Even responsible players benefit from having a clear personal boundary in place before they begin.
Cap the total amount you can deposit into your 10bdt account on a daily, weekly, or monthly basis. Limits take effect immediately upon activation. An increase to any limit is subject to a 7-day waiting period before it comes into force.
Instant ActivationSet a maximum amount you are willing to wager in any given period. This applies across all betting and casino products on the 10bdt platform — sports, live casino, slots, and more — giving you a single, consistent control point.
Works Across All GamesDecide in advance how long you want to play in a single session. When your limit is reached, you will receive a clear on-screen alert. You may choose to stop or extend your session — the choice is yours — but being reminded keeps you in full awareness.
Customisable DurationTake a planned break from gambling for 24 hours, 1 week, or 1 month. Your account is temporarily suspended during this period. All pending withdrawals will still be processed. No marketing emails or bonus offers will be sent during your time-out.
Effective Within MinutesRequest a formal self-exclusion from 10bdt for a minimum of 6 months, or on a permanent basis. Once self-exclusion is active, the account cannot be reopened before the exclusion period ends. A permanent exclusion cannot be reversed under any circumstances.
Strongest Protection LevelWithdraw your consent to receive promotional emails, SMS messages, and WhatsApp notifications from 10bdt at any time. You can opt out of all marketing instantly from your account preferences or by contacting our support team directly.
Instant, No Questions AskedRecognising Problem Gambling
Problem gambling can develop gradually and is often difficult to recognise in oneself. If you are concerned about your own gambling behaviour, or about a friend or family member, the following warning signs may help you identify when gambling has moved beyond healthy recreation.
None of these signs in isolation necessarily confirms a problem, but if several apply consistently, we strongly encourage you to use 10bdt's responsible gaming tools and to reach out to our support team. Seeking help early is always the right decision.
Remember: Gambling should be funded only from disposable income — money you can afford to lose without affecting your living costs, family obligations, or financial stability. In Bangladesh, the average household budget must come first. If gambling is competing with those priorities, that is a clear signal to step back.
Ask Yourself These Questions
The following questions are adapted from widely used responsible gambling screening tools. Answer them honestly and privately — they are here to help you reflect, not to judge.
Have you ever spent more time or money on gambling than you originally intended to in a single session?
Have you ever borrowed money, sold possessions, or used savings intended for other purposes in order to fund gambling?
Have you felt restless, irritable, or anxious when trying to stop gambling or cut down on how much you bet?
Have you ever gambled as a way to escape stress, difficult emotions, boredom, or personal problems rather than purely for entertainment?
Have you lied to family members, friends, or colleagues about how much you gamble or how much you have won or lost?
Have you continued to gamble after losing money, feeling that you need to chase those losses with the next bet?
Has gambling negatively affected your work performance, studies, family responsibilities, or personal relationships in any way?
Have you ever felt that you need to bet with increasing amounts of money in order to experience the same level of excitement as before?
If you answered "yes" to two or more of the questions above, we strongly encourage you to activate 10bdt's responsible gaming tools right away and to consider contacting our support team for a confidential conversation. You can also reach out to mental health professionals or community support networks available in Bangladesh. Taking action early leads to significantly better outcomes.
Protecting Minors — A Non-Negotiable Commitment
10bdt enforces the strictest possible standards to ensure that no individual under the age of 21 can access our platform, deposit funds, or place bets.
Mandatory Identity Verification
All new 10bdt accounts are required to complete a full KYC (Know Your Customer) identity verification process before any deposit can be made or bet placed. This process requires government-issued identification confirming that the account holder is at least 21 years of age. Accounts that cannot be verified will be suspended until valid documents are provided.
Protecting Young People at Home
If you share a device with younger household members, we recommend using password protection on your device, logging out of your 10bdt account after every session, and keeping your login credentials private. Never share your 10bdt username or password with any other person, regardless of their age or your relationship to them.
Report underage access immediately: If you believe that a person under the age of 21 has accessed or created a 10bdt account, please contact us without delay at . We will investigate and take immediate action. Any account found to be operated by a minor will be permanently closed, all associated transactions voided, and the matter handled in accordance with our terms and applicable law.
You Are Never Alone
Whether you need to activate a tool, request self-exclusion, or simply talk through your concerns, 10bdt's support team is here for you every day of the year.
Send a message to our dedicated responsible gaming team at any time. All enquiries are treated as strictly confidential.
Reach us instantly on WhatsApp for real-time assistance with self-exclusion, deposit limits, or account queries.
Use the live chat feature available on the 10bdt platform to speak directly with a support agent. Available 24 hours a day, 7 days a week, including all public holidays in Bangladesh.
Email enquiries are answered within 2 business hours. WhatsApp and live chat responses are typically under 5 minutes. Responsible gaming requests are always given top priority.
Our promise to you: Every responsible gaming request submitted to 10bdt — whether it is a deposit limit, a time-out, or a full self-exclusion — is handled with complete confidentiality, zero judgment, and maximum urgency. We will always act in your best interest, even when that means temporarily or permanently closing your account. Player wellbeing comes before platform revenue, always.
The 10bdt Responsible Gaming Charter
These are the principles that guide every decision we make about player protection, platform design, and responsible gaming policy at 10bdt.
10bdt is designed as an entertainment platform. We never design games, promotions, or platform features with the specific intent of maximising losses from vulnerable players. Our bonus structures and wagering requirements are set to be fair and transparent.
All games available on 10bdt display their return-to-player (RTP) percentages and house edge figures openly. We believe that every player deserves to understand their realistic chances before placing a bet, not discover them after the fact.
10bdt does not target advertising at vulnerable individuals, individuals who have self-excluded, or individuals who appear to be under the age of 21. Our promotional communications always include responsible gaming reminders and are never designed to create unrealistic expectations of winning.
Our platform monitors player behaviour patterns for signs of problem gambling — such as unusually long sessions, rapid increases in deposit frequency, or repeated failed withdrawal attempts. When our systems detect these patterns, our team proactively reaches out to offer support.
All 10bdt customer support agents receive training in responsible gambling awareness. They are equipped to recognise signs of distress, handle sensitive conversations with empathy, and escalate cases to our dedicated responsible gaming specialists without delay.
10bdt reviews and updates its responsible gaming policy on a regular basis to reflect best practices in the industry and the specific needs of our player base in Bangladesh. We actively seek player feedback and engage with responsible gambling research to improve our approach year on year.
Play Responsibly With 10bdt
Enjoy Bangladesh's trusted betting platform on your own terms — with the tools, support, and information you need to keep gaming fun and safe. For adults aged 21 and above only.
Responsible Gaming Notice: 10bdt is strictly for players aged 21 and above. Gambling involves real money and carries a risk of financial loss. Set deposit limits and use the responsible gaming tools available in your account settings. If gambling is affecting your daily life, relationships, or finances, contact our support team at — available 24/7, Bangladesh Standard Time (UTC+6). You can also read our full Terms & Conditions and Privacy Policy for further details on how we protect our players. This site is intended for entertainment purposes only.